Frequently Asked Questions
Everything you need to know about shopping with negusyshop.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please visit our Returns Portal to start a request and receive a prepaid shipping label.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our customer support team.
Are your materials sustainably sourced?
At negusyshop, we are committed to ethical fashion. We work exclusively with manufacturers who adhere to fair labor practices and prioritize eco-friendly fabrics like organic cotton and recycled polyester.